The Corporate Innovator

The Corporate Innovator

The Corporate Innovator is a podcast that gives you direct access to visionary leaders, makers and advisors to answer the burning questions in today's corporate world. How do large organisations adapt to compete with and even out-manoeuvre new market entrants? How do you foster a deeply embedded culture of innovation? How do you juggle the board, management layers and shareholders whilst creating a new product that customers actually want? We go straight to the source across a range of industries, from private tech to government, venture capital and beyond to hear how to create systematic growth and make a real impact. Hosted by renowned innovation leader John Chambers, ex-Telstra product and innovation executive and current Managing Partner at digital innovation company IE, we speak candidly with those at the top to see what it takes to make the right first step and continuously innovate to avoid disruption and find new growth paths.

Melbourne, Australia

Director of the Design Centre at IAG Harriet Wakelam on embedding Design Thinking and creating plausible futures to sustain your business

19/11/2019 | 38 mins.
The Corporate Innovator

Harriet is a leader in Design Thinking implementation at scale, and has previously held senior Design and CX roles at Sensis, NAB, Aus Post and Medibank, as well as having been a board member for the Service Design Network. In this episode, Harriet talks how to implement design from scratch, along with how to integrate customer journey mapping and decision-making tools as well as future-proofing your business through design.

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